S.M.I.L.E Counselling are here to help young people who are struggling with how they feel.

Our team aim to make a positive influence on on the lives of those who are having problems with, family or school, anxiety, depression, anger or just need to talk to someone, but find it difficult to talk to those closest to them.

We offer a range of counselling services for 11-24 year olds in West Lothian.  These services includes face-to-face counselling sessions, one-to-one phone calls, emails and online chat.


S.M.I.L.E Counselling provide a free counselling service throughout West Lothian to young people aged 11-24 and who are suffering from emotional hurt and pain.

S.M.I.L.E Counselling is a Scottish Charitable Incorporated Organisation (SCIO) and was set up to deliver the vision of a local practitioner who has worked with 11-24 year olds in various environments and backgrounds for many years.

We provide a unique outreach service in which there is no similar agency in West Lothian. With a head office centrally located in Bathgate and work carried out throughout West Lothian, we feel best placed to support young people where and when they need it.


Our beneficiaries are young people 11-24 who are affected by mental health issues.

The organisation will work with those who are affected by any number of issues which limits them on a daily basis such as: anxiety, depression, addiction, self-harm, suicidal thoughts, anger management, involvement in criminality, social isolation and bereavement.

Our primary goal is to help young people get to a good place in their lives where they feel, Supported, Motivated, Inspired, Leading to self-determination and Empowered to make their own positive choices.


We pride ourselves on being community focused.

As a Social Enterprise we will reinvest any surplus into community organisations working with our client group.


Our standard at S.M.I.L.E Counselling is to provide first contact within 72 hours of initial referral.

Our aim is to see clients as soon as possible. However please note that our current waiting time is approximately 8 weeks of initial referral date to be offered your first session.

Emergency referrals will be taken as and where deemed appropriate by our Clinical Director.

However, if you feel you or your loved one are at immediate risk, we would encourage you to contact your local GP, the NHS out of hours service or present yourself at A&E.